STAGING (FRONTEND)

Managing Skype for Business - Calls and Voice

45:00 11 vidéos

Do you need to create phone numbers for your associates, to put in place an auto attendant or to customize your conference bridge?

Learn how to set up voice calls on your own!

Teaching format:

  • The session will take place remotely with a virtual classroom tool.
  • The trainer will facilitate a live session, which will allow trainees to interact and ask questions.

Training aims:

  • To know how to create and assign user and service numbers
  • To know how to configure an Interactive Vocal Server (IVS)
  • To know how to customize your conference bridge

Training content:

  • Transferring your numbers to Skype
  • User/service numbers
  • Queues
  • Auto attendant
  • Conference bridge settings