Using a Polycom 400 Phone with Skype for Business

With Polycom phones, in particular the Polycom 400, learn how to use telephony tools by integrating them with Skype for Business. The diversity of functionalities makes it a comprehensive solution for your communications.

Instructional tools and methods:

• Presentation videos
• Videos on the Polycom 400 functionalities and settings

Training objectives:

• To help you learn about the various possible interactions between the Polycom 400 equipment and Skype for Business

Training content:  

• Introduction to the phone
• Answering a call
• Placing a call
• Receiving and managing a second call while on the phone
• Transferring a call
• Conference calls
• Adding contacts
• Call history
• Preferences
• Forwarding calls
• Configuring the phone keys
• Introduction to the Web page for users