Bookings - Make a reservation [Customer] Tutorial

In this video, you will learn how to make a reservation as a customer.
The video covers the process of selecting a service, choosing a staff member, and checking availability.
It also explains how to fill in customer information and finalize the reservation.
This tutorial will help you easily navigate the reservation process and ensure a smooth booking experience.

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Once your booking page is complete,

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if it is in public visibility,

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your customers can make a reservation.

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For example, if you send your share link,

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the customer simply clicks on it and

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it is redirected to your booking page.

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Once on that page this start

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by selecting a service.

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Here we find the duration and

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price information. Just below,

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if you have given them the option,

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they can choose the staff member with

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whom they want to make this reservation.

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Since the availability calendar is linked

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to your staff members Outlook calendars,

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it will be modified according

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to the chosen person.

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If this person is not available,

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the delay appears like this.

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If they have time for at

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least one appointment,

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the daisies played in this color.

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When your customer selects today,

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several time slots are offered.

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Again, they are linked to the

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availability of the chosen staff member.

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If your customer doesn't have

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the same time zone as you,

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they can change it here.

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Next they need to fill in the

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customer information fields.

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These correspond to the default

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fields that exist in bookings as

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well as the custom fields you have

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created and assigned to this booking.

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Optional fields are notified.

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Then they just have to click here

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to finalize their reservation.

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A confirmation window appears.

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Customers can always modify or

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cancel their reservation afterwards.

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Your customer receives a confirmation

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e-mail and if you have defined it as such,

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the relevant staff member also receives one.

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If it is a service that is done remotely,

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IT teams link will be included in the e-mail.

RELATED COURSES This tutorial is part of the following courses

Microsoft Bookings Video Training - Getting Started with Microsoft Bookings

Learn about the features and benefits of Microsoft Bookings and how its booking system works.

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ALL COURSES